Frequently Asked Questions

What is Rave Essentials?

Rave Essentials is dedicated to creating high-quality products designed specifically for music events and festival-goers, focusing on safety, comfort, and enhancing your experience.

Why is hearing protection important at music festivals and raves?

Loud music at festivals and raves often exceeds 100dB, which can cause permanent hearing damage in just 15 minutes. Our high-quality earplugs reduce volume while preserving sound clarity, protecting your hearing without compromising your experience.

How do earplugs affect my music experience?

Our high-fidelity earplugs use special acoustic filters that reduce volume evenly across frequencies, preserving sound quality and clarity. Unlike standard foam earplugs that muffle sound, our products let you enjoy music as intended, just at a safer volume.

What types of hearing protection do you offer?

We currently offer one type of hearing protection: Aura Earplugs by Rave Essentials, which provide 18dB of noise reduction. They’re high-fidelity earplugs designed specifically for music lovers and festival-goers who want to protect their hearing without compromising sound clarity.

What size Aura Earplugs are right for me?

Aura Earplugs come in multiple sizes to ensure a comfortable fit. Most adults find the medium size works well. If you have particularly small or large ear canals, you might want to try our extra small, small or large sizes.

How do Aura Earplugs work?

Aura Earplugs use advanced acoustic filtering technology to reduce harmful noise levels while maintaining sound clarity. They feature specially designed filters that selectively reduce different frequencies, allowing you to enjoy music without distortion while protecting your hearing.

What's the noise reduction rating for Aura earplugs?

Aura Earplugs provide an SNR (Single Number Rating) of 18 dB, which is ideal for music environments. This level of protection reduces harmful noise while maintaining clarity and musical detail.

Are Aura Earplugs reusable?

Yes! Aura Earplugs are designed for long-term use. They're made from durable, high-quality materials and can be easily cleaned with warm water and mild soap. With proper care, they can last for many months.

How do I clean my Aura Earplugs?

Clean your Aura Earplugs after each use with warm water and mild soap. Gently dry them with a clean cloth and store them in the provided carrying case. Avoid using harsh chemicals or boiling water.

Can I wear Aura Earplugs while sleeping?

While Aura Earplugs are designed primarily for music events, they can be comfortably worn while sleeping. However, for optimal sleep, we recommend using earplugs specifically designed for sleep.

How long does shipping take?

We offer standard shipping (3–5 business days) within the UK and the EU. For all other international orders, please drop us an email and we’ll advise you on current options and delivery times.

What's your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return it for a full refund, provided it's in its original condition. Simply contact our customer service team to initiate the return process.

Do you offer wholesale options for clubs and venues?

Yes! We offer wholesale pricing for clubs, venues, festivals, and event organizers. Our B2B program includes volume discounts, custom branding options, and dedicated support. Visit our wholesale page or contact us directly for more information.

What are the minimum order quantities for wholesale?

The minimum order quantity for wholesale depends on the product and order details. Get in touch with us here and we’ll work with you to arrange a custom quote based on your needs.