Shipping Policy

Shipping Information

UK Shipping

We offer fast and reliable shipping to all UK addresses.

  • Standard UK Shipping: £5.00 (2-3 business days)
  • Express UK Shipping: £8.00 (1-2 business days)

All orders are processed within 24 hours during business days (Monday-Friday). Orders placed before 2 PM GMT are shipped the same day; orders after this time ship the next business day.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with tracking info. You can track your order by:

  • Logging into your account and checking your order history
  • Using the tracking link in your shipping confirmation email
  • Contacting our customer support team with your order number

Shipping Carriers

We use Royal Mail and DPD for all UK deliveries.

Delivery Times

Estimated delivery times are calculated from the day your order ships, not the order date. Please allow extra time during peak seasons and holidays. We're closed on UK public holidays, which may delay processing.

Lost or Delayed Orders

If your order hasn't arrived within 5 days of the estimated delivery time, contact us, and we'll work with the carrier to resolve it.

Address Accuracy

Please double-check your shipping address at checkout. We're not responsible for delays due to incorrect details. If a package is returned due to an undeliverable address, we'll contact you to reship it, but additional fees may apply.

Contact Us

Got questions about shipping or your order? Contact us.