Terms of Service

Terms of Service

Last Updated: April 25, 2025

1. Introduction

Welcome to Rave Essentials ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website (the "Site") and the purchase of products from our store. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

2. Account Registration

You may browse our Site without an account, but to make a purchase, you may need to register or provide guest checkout information. You agree to provide accurate, current, and complete information and to update it as needed. You are responsible for keeping your account credentials confidential and for all activities under your account.

3. Products and Pricing

We aim to display accurate product details and prices. However, errors may occur, and we reserve the right to correct inaccuracies, update information, or cancel orders affected by such errors without prior notice (though we'll inform you if this happens).

All prices are in British Pounds (£) and include VAT where applicable. Additional shipping costs will be shown at checkout. We may change prices at any time, but this won't affect orders already confirmed.

4. Orders and Payment

Placing an order is an offer to buy products at the listed price. We may accept or decline your order at our discretion (e.g., due to stock issues or payment problems). A contract is formed when we send you an order confirmation email. If we can't fulfill your order, we'll notify you and refund any payment promptly.

We accept payment via credit/debit cards and other electronic methods (processed securely by third-party providers). You confirm you're authorized to use the payment method provided.

5. Shipping and Delivery

We ship to UK addresses only. Delivery times are estimates and not guaranteed. We're not liable for delays caused by shipping carriers or events beyond our control (e.g., strikes, weather). See our Shipping Policy for details.

6. Returns and Refunds

Your rights to return products and receive refunds are detailed in our Returns & Refunds Policy. These Terms do not affect your statutory rights under UK law, such as the right to return faulty goods.

7. Intellectual Property

All content on our Site (e.g., text, images, logos, designs) is owned by Rave Essentials or our licensors and protected by UK copyright, trademark, and other laws. You may not copy, modify, or distribute this content without our written permission, except for personal, non-commercial use.

8. User Conduct

You agree not to:

  • Use our Site illegally or in breach of UK laws
  • Attempt unauthorized access to our systems
  • Upload viruses, malware, or anything that disrupts our Site
  • Impersonate others or misrepresent your identity
  • Engage in actions that harm our business or reputation

We may suspend or terminate your access if you violate these Terms.

9. Limitation of Liability

To the fullest extent permitted by UK law, Rave Essentials is not liable for indirect, incidental, or consequential damages (e.g., loss of profits) arising from your use of our Site or products. Our liability for defective products or breaches of consumer law remains as required by the Consumer Rights Act 2015.

10. Indemnification

You agree to indemnify and hold harmless Rave Essentials, its affiliates, and staff from any claims, losses, or costs (including legal fees) arising from your misuse of our Site or breach of these Terms.

11. Termination

We may terminate or suspend your access to our Site at our discretion, without notice, if you breach these Terms or for operational reasons (e.g., Site maintenance). You may stop using our Site at any time.

12. Changes to Terms

We may update these Terms at any time. Changes will be posted here with an updated "Last Updated" date. Significant changes will be notified via email or a Site notice. Your continued use of the Site after updates means you accept the revised Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, though you retain your statutory rights to bring claims in your local jurisdiction if applicable.

14. Force Majeure

We're not liable for delays or failures to perform our obligations due to events beyond our reasonable control (e.g., natural disasters, pandemics, or carrier disruptions).

15. Contact Us

For questions about these Terms, contact us at: